Question:

I see that other orthodontists in town give prizes to their patients for participating in in-office games and activities. Does your office do this?

Answer:

No. I do not give prizes, I give actual credit toward additional treatment. I found that my adult patients, or parents, appreciate a credit that lowers fees over playing a game for points and prizes. My loyalty reward program is simple, no gimmicks, no games, no prizes; just a real reduction in cost.